Tuesday, April 5, 2011

Lecture 7 and 8


The standard  OHSAS 18001 (2007) was issued first in 1999 and revised in 2007. The revision is mostly to emphasise the "Health" aspect of OH & S and align with ISO-14001. The standard, again, is based on PDCA. The standard helps the organization to improve its Occupational Health & Safety performance in a systematic way.
Occupational Health and Safety issues can arise from various causes like: (a) moving (e.g. circular, linear or angular) machine parts, (b) use of transportation mechanisms like lifts, tackles etc., (c) use of electricity, (d) use of chemical substances (e.g. toxic, inflammable, corrosives, explosives etc), (e) plant layout, (f) Light levels, (g) sound levels, (h) ergonomics, (j) falling objects, (k) working at heights, (l) radiation (e.g. ultraviolet, nuclear), (m) working in hot areas, (n) working with compressed gases etc.

Legal requirements related to OH & S are available in (a) Factories Act (and the Maharashtra Factories Rules, (b) Petroleum Act (and Petroleum Rules), (c) Explosives Act (and Explosives Rules), (d) Gas Cylinders Rules, (e) Static and Mobile Pressure Vessel Rules etc.

Once significant hazards and legal requirements are identified programmes, procedures, training etc., can be initiated to improve the OH & S performance. Checking and Acting Phases are similar to ISO-14001.

The OHSAS 18001 Management System established by an organization can be certified by external certification agencies (similar to ISO-9001 and ISO-14001)

SA 8000 focusses on (a) Child Labour (Child Labour is defined in India as those whose age is less than 14 years) (b) Forced Labour, (c) Collective Bargaining, (d) Occupational Health and Safety, (e) working hours and holidays, (f) wages etc. 

Organizations can establish a SA 8000 management system and get it certified by external certification agencies.

AA 1000 (one of the best documents on the subject for learners) and ISO - 26000 (draft guideline) -these documents will be useful reading materials.

OECD Guidelines for the Multinational Enterprises provides guidelines to businesses originating from OECD countries while conducting business in the developing world.
EICC (Electronics Industry Code of Conduct) has been endorsed by companies like HP, Panosonic, Sony, Philips etc. Since the code is applicable to the suppliers of these giant electronics companies, it is imperative that it is applicable to them as well. The EICC code elaborates the minimum requirements in five dimensions, viz., (1) Labour, (2) Health & Safety, (3) Environmental, (4) Management Systems and (5) Ethics. Suppliers to the electronics industry are assessed based on the sub-clauses of these five main clauses and generally they cease to be the suppliers if they exhibit any major non-conformance over a long period. Certain issues like Child Labour, Forced Labour, Extended working hours, discrimination, bribery, corruption are strict NOs for these major companies; any non-conformance in these areas warrant an immediate cessation of business with the supplier.

Global Compact is an initiative of the United Nations for the business and industry with ten principles:

Human Rights 

Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights; and 
Principle 2: make sure that they are not complicit in human rights abuses. 

Labour Standards 

Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining; 
Principle 4: the elimination of all forms of forced and compulsory labour; 
Principle 5: the effective abolition of child labour; and 
Principle 6: the elimination of discrimination in respect of employment and occupation. 

Environment 

Principle 7: Businesses should support a precautionary approach to environmental challenges; 
Principle 8: undertake initiatives to promote greater environmental responsibility; and 
Principle 9: encourage the development and diffusion of environmentally friendly technologies. 

Anti-Corruption 

Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery.

We studied all the above principles under different headings throughout the present lectures. I explained to you as to what is the meaning of the "Precautionary Principle" - i.e. extreme caution is required in introducing new substances, technologies or activities that may affect the environment and Health & Safety of people, when decisions are taken with limited scientific data; precautionary principle is mostly applied when chemical and radio-active substances are involved. This also needs to be applied when questions about the eco-system stability arise due to activities or projects. At the same time, lack of scientific knowledge should not come in the way of preventing pollution.

We then moved to the third part of the syllabus - regarding the results of implementing Sustainability in organizations and the evaluation of organizations by stakeholders for their sustainability performance. The first topic taken up was Sustainability Reporting as per GRI (Global Reporting Initiative) G-3 guideline (i.e. the third revision of the GRI reporting guideline). 

The following trends are responsible partly for organizations going for publicly reporting their sustainability performance:(1) Expanding Globalization (2)Search for new forms of global governance, (3) Reforms of Corporate governance, (4) Global role of emerging economies (BRICA), (5) Rising visibility and expectations for organizations, (6) Measurement of Progress toward Sustainability, (7) Governments’ interest in Sustainability Reporting, (8) Financial Markets’ interest in Sustainability Reporting, (9) Emergence of next generation accounting etc.

Like the Financial Accounting, Environmental Accounting also has two major disciplines, viz, environmental financial accounting and environmental management accounting. Environmental Financial Accounting deals with accounting for and reporting on environmental transactions and events that affect, or will likely to affect, the financial position of the business. It ensures that environmental costs and liabilities are accounted for by following relevant accounting standards or, in their absence, generally accepted accounting practices and meaningful disclosure of the environmental performance of the business is provided to the stakeholders.
Environmental Management accounting deals with Identification, Collection, Estimation, Analysis, Use, reporting of material & energy flow information, environmental & other cost information for internal purposes. It ensures that appropriate management accounting procedures are, where necessary, developed, and used, for instance, to cost out pollution controls, to compare alternative materials that can be used in manufacturing, and to investigate recycling alternatives etc.

We discussed about the usefulness of environmental accounting in decision making using two examples, one on energy consumption ($/unit and GJ/unit or Kg of CO2 per unit) and another on waste generation (value in $ or % of cost of material or cost of disposal of hazardous waste generated). We discussed how environmental accounting information in combination with the financial data can help managers to take appropriate decisions.

Environmental Accounting helps the organization to: (1)encourage defensive and prudent operations and waste reduction, (2 improve manufacturing, waste disposal and shipping practices, (3) negotiate and settle disputes with insurance carriers, (4) influence regulators and public policy makers, (5) determine suitable levels of financial resources, (6) reassess corporate strategy and management practices (think green), (7) articulate comprehensive risk management programme, (8) improve public citizenship, (9) identify hidden risks in take-overs and acquisitions etc.

Environmental reporting is the disclosure by an entity of environmentally related data (verified or not) on environmental risks, impacts, policies, strategies, targets, costs, liabilities, or performance to those who have an interest in such information as an aid to enabling / enriching their relationship with the reporting entity. Compare this with the objective of the Financial reporting: "to provide information about the financial position, performance and changes in financial position of an enterprise that is useful to a wide range of users in making economic decisions". Environmental (Sustainability) reporting has the objective of enabling/enriching RELATIONSHIP with ALL STAKEHOLDERS, not for taking economic decisions alone. Hence such reports should be prepared to REACH all types of stakehodlers - local, internationa, educated, not so well educated, NGOs, Government etc. The structure of the Sustainability Report therefore is expected to be different from that of a Financial Report. Normally the Sustainability report has 33 % text, 33 % pictures/photos and 33 % tables and graphs to appeal to majority of the stakeholders.

GRI G-3 provides a framework for such a report. Important subjects to note are: (a) Report content - dealing with materiality, Stakeholder Inclusiveness, sustainability context & completeness, (b) Quality - dealing with balance, comparability, accuracy, timeliness, clarity and reliability and (c)boundary setting. Three different kinds of disclosures (strategy and profile, management approach and performance indicators) of the organization should appear in the report. Indicators are of two types - Core Indicators and Additional indicators. 

Core Indicators are those Indicators identified in the GRI Guidelines to be of interest to most stakeholders and assumed to be material unless deemed otherwise on the basis of the GRI Reporting Principles (e.g. EC1- Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retainedearnings, and payments to capital providers and governments; EN1 - Materials used by weight or volume; EN19 - Emissions of ozone-depleting substances by weightEC5 Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation.; LA1- Total workforce by employment type,employment contract, and region; HR4 Total number of incidents of discrimination and actions taken etc.)

Additional Indicators are those Indicators identified in the GRI Guidelines that represent emerging practice or address topics that may be material to some organizations but not generally for a majority (e.g.EC5- Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation; EC9 - Understanding and describing significant indirect economic impacts, including the extent of impacts; EN5- Energy saved due to conservation and efficiency improvements; EN18 - Initiatives to reduce greenhouse gas emissions and reductions achieved; EN30 - Total environmental protection expenditures and investments by type; LA3 - Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations;SO6 - Total value of financial and in-kind contributions to political parties, politicians,and related institutions by country etc.). We also referred to ISO-14031 for more environmental indicators.

The GRI reports are classified as A, B or C and if verified by a third party A+, B+, C+. A, B & C refer to beginner, between beginner and the advanced and the advanced reporters. (+) is an indication of the verification by an independent third party verifiers.

Dow Jones Sustainability Index:

The index is based on the stock values of the top 20 % of the Dow Jones Index companies which have been assessed as the best in their sector in terms of their performance in economic, environmental and social dimensions. 

The assessment is based on how the companies address opportunities and risks in all the three dimensions, especially through startegy, management and industry specific initiatives. For example, under the economic dimension the following criteria are assessed: (a) Strategic Planning (opportunity), (b) Organizational Development (opportunity) and (c) Corporate Governance (risk). Similarly in the environmental dimension the following are assessed: (a) environmental charter, (b) environment, health & safety reporting, (c) environmental profit and loss accounting, (d) eco-design, (e) eco-efficient products (a -e Opportunities), (f) environmental policy, (g) responsible person for environmental issues, (h) environmental management system, (i) environmental performance, (j) hazardous substances, (h) environmental liabilities (f-h risks). In the social dimension the sub-criteria are: (a) stakeholder involvement, (b)social reporting, (c) employee benefit, (d) employee satisfaction, (e) remuneration systems, (f) community programmes (a - f opportunities), (g)social policy, (h) responsible person for social issues, (i) conflict resolution, (j) equal rights and non-discrimination, (k) occupational health& safety standardr, (l) Lay-offs and Freedom of Association, (m)standards for suppliers and (n) personnel training in developing countries. 

The assessment is carried out based on the information received through (1) the filled questionnaire specific to each industry group circuated by the SAM group (www.sam-group.com, (2) company documentation (e.g. Sustainability Report, Annual Financial Report etc.), (3) publicly available information (e.g. from media, reports etc.) and (4) personal contact with the companies.

The above methodology aims to produce an investable index (DJS Index) in which all the component stocks are easily tradable.

For a company, the assessment provides two important inputs: one, it enables the company to benchmark itself in the three dimensions of sustainability with others in the sector and the other is that it enables shareholders to make their choices regarding trading in the company's stocks.

We then discussed one example, Philips Electronics, of the DJSI evaluation of a sector leader. The information (scores) in each element and each sub-element is provided, along with the average score in each (sub)element as well as the best scores in these elements. Also given is the information on the next best company and its overall scores compared to the leader. Information on companies which will be dropped from the DJSI next year is also given in the same report.

Next we discussed about the neighbourhood programmes; it is normally found that after the Johnesburgh conference, most of the corporate bodies have neighbourhood programmes in the area of Education, Health and Environment. There are quite a few corporate programmes on education, including educating the physically challenged and the poor, sholarships for higher education, education of the girl child, building of dispensaries and hospitals, providing clean drinking water to the village, conducting health camps, cataract operations, tree plantation etc. In order to effectively implementing these programmes in the society Corporates usually take the help from non-governmental organizations (NGOs) operating in the target areas. Many NGOs have now become partners to the Corporate bodies in improving the lives of people in the rural/ poor areas. 

There are two types of NGOs; one the international NGO, like the World Wildlife Fund (WWF) and the other is a locally establsihed NGO, like for example, CRY, Helpage India etc. India is the country with the maximum number of NGOs (not for profit) running to about a million. Then we discussed about the types of NGOs based on their activity - there are NGOs which work on policy matters (e.g. PRAYAS), some take up specific causes and are actively involved in achieving their goal (e.g. Narmada Bachao Andolan) and some others are involved in developmental activities (e.g. Amarseva Sangam). There are NGOs who work in specific areas, like environmental areas, health areas, social areas, education areas etc. We briefly noted the following environmental NGOs active in India: Centre for Science and Environment (CSE, New Delhi), Greenpeace, Toxic Links, Kalpaviruksh (Pune); NGOs like Development Alternatives have slowly moved towards becoming social enterprises, between corporates and NGOs. They have programmes which earn profit to sustain the organization; but they work in areas (e.g. rural and appropriate technology) where corporates do not venture. We also talked about DHAN Foundation and PRADHAN, both NGOs with focus on improving the lives of rural poor - they are partially funded by aid agencies and partly by their own activities. See, for example, www.indianngos.com and www.karmayog.org for more details of Indian NGOs.

With this class we have completed studying all the subjects mentioned under the CSR syllabus, except the reading of all the mentioned papers. Those who are interested should read all the papers mentioned in the syllabus.

All the best to you in your examination and beyond.

Question Bank



CSR - Question Bank

If you study the answers for these questions you will be able to answer majority of questions in the final examination.

1. What are the elements of business that make up Corporate Social Responsibility ? Explain each of the elements.

2.What is the triple bottom-line approach ? Explain the three elements of this approach

3.What are the arguments against Corporate Philanthropy ?

4.What are the arguments for Corporate Social Responsibility ?

5.What are the causes for the environmental conflict between the society and business ?

6.What are the methods of resolving environmental conflicts ? Explain each.

7.Which are the UN human rights issues that apply directly to the business ?

8.What are the ten principles of Global Compact ? Explain each of these principles in two
sentences

9.How does strategic philanthropy differ from philanthropy ?

10.What are the OECD Guidelines ? Explain the nine principles of OECD guidelines.

11.Child Labour – is this an issue in the Indian context? Discuss.

12.What is forced labour ?

13.What is discrimination at workplace ? Give examples

14.What is the gender bias ?

15.What is workplace harassment ?

16.Write a short note on ISO-26000.

17.What is Sustainable Development ?

18.What is insider trading ?

19.What is the purpose of “Audit Committee”?

20.What is the purpose of “Compensation Committee”?

21.Is product safety a CSR issue ? Discuss

22.Is the safety of workers a CSR issue ? Discuss

23.Identify at least ten areas of focus for ensuring employee safety

24.Who are the stakeholders of a business entity ? Identify five stakeholders of a
business organization.

25.What is a PDCA cycle ?

26.What is a Management System ?

27.What is an environmental Management System ?

28.What are the requirements for an environmental policy according to ISO-14001?

29.What is an environmental aspect and how is it related to pollution ?

30.What are the essential inputs for setting objectives, targets and programmes under
ISO-14001 ?

31.What are the ways in which significant aspects are addressed in ISO-14001 ?

32.What are operational control procedures under ISO-14001?

33.What is the difference between a potential “emergency” and potential “accident” ?

34.What are the difference between “corrective” actions and “preventive” actions ?

35.What is an environmental management system audit ?

36.What are essential inputs to a Management review under ISO-14001 ?

37.What is WBCSD ? Write a short note on WBCSD activities ? (see www.wbcsd.org)

38.Name five environmental NGOs operating in India

39.What are Core indicators as per GRI ? Give two examples

40.What are additional indicators as per GRI ? Give two examples

41.What are the main themes for the G-3 Report ?

42.How are NGOs classified ? Give a few examples

43.Name three subjects of neighbourhood programmes

44.What is the meaning of BOP ?

45.What are the characteristics of the products and services meant for the BOP market ?

46. How does a BOP project differ from Rural Marketing?

47. Name a few successful BOP projects running in India

48. What is DJSI ?

49. What are the different subjects on which a company is evaluated under DJSI ?

50. What are the developments that make Corporates to look at BOP differently now ?

Friday, March 18, 2011

Mid Term Examination

Many of you asked me about the syllabus for the Mid-term examination.  Please see the blog posting till today; all those subjects which have been covered till today are included in the mid-term examination.

Lecture 6: ISO-14001 on 18 March 2011 + Other systems

We started with a recap of the ISO-14001 EMS that we had studied so far.  We continued with the discussion on  ISO - 14001: sections 4.5 and 4.6.

4.5. Once we plan and implement, the next step is to CHECK. There are Five sub-sections under Checking, viz., 4.5.1 - Monitoring and Measurement, 4.5.2 - Evaluating Compliance (4.5.2.1 - Evaluation of Legal Compliance and 4.5.2.2 - Evaluation of other compliance), 4.5.3 - Non-conformity, corrective action and preventive action, 4.5.4 - Control of Records and 4.5.5 - Internal Audits

4.5.1 All environmental management programmes have to be monitored; where required measurements have to be made on identified parameters. The equipments used for such measurements have to be calibrated and the calibration records have to be maintained

4.5.2 - Procedures have to be established and implemented to periodically evaluate compliance with legal requirements as well as with other requirements to which the organization subscribes. The results of these evaluation have to be documented. In case of non-conformance, corrective and preventive actions have to be in place.

4.5.3 - Once a non-conformance to any element of the system requirements is noticed, corrective and preventive actions have to be taken to eliminate or avoid the recurrence of the non-conformance. A corrective action is the removal of the cause of non-conformance identified so that the non-conformance does not recur. The preventive actions is the change effected to the system to avoid the potential non-conformance. Preventive action is, therefore, a proactive action.

4.5.4 - In order to provide evidence that the system is working the orgnization should maintain records like the training record, record of audits and minutes of the Management Review etc. The organization decides as to which of the records are required to demonstrate the working of the environmental management system.

4.5.5 - Internal audits are carried out to evaluate the working of the EMS. Internal audits may be carried out by competent persons from within the orgnization or by those working outside the organization. An EMS audit is a systematic process of objectively collecting audit evidence against audit criteria, evaluate the audit evidence, to conclude if there sufficient evidence to show if the EMS audit criteria are met and to report to the client the conclusion of the findings. EMS internal audits have to be carried out according to ISO-19011: Guidelines for Quality and/or Environmental Management System Auditing.

4.6 Once the elements of Checking have been established and implemented, the next step to go for the Management Review. The management review addresses issues like a) results of internal audits and evaluations of compliance with legal requirements and with other requirements to which the organization subscribes, b) communication(s) from external interested parties, including complaints, c) the environmental performance of the organization, d) the extent to which objectives and targets have been met, e) status of corrective and preventive actions, f) follow-up actions from previous management reviews, g) changing circumstances, including developments in legal and other requirements related to its environmental aspects, and
h) recommendations for improvement.

The output of the management review includes, decisions and actions related to the possible changes to environmental policy, objectives, targets and other elements of the environmental management system, consistent with the commitment to continual improvement. The discussions and decisions taken at the Management Review are minuted.

Thus the Management Review completes one PDCA cycle of the EMS and triggers off the next PDCA Cycle for improving the organization's environmental performance.

The other management systems like OHSAS 18001 and SA 8000 can be understood if you understand how ISO-14001 Environmental Management system works



We have briefly discussed the OHSAS 18001 (a management system for Occupational Health and Safety), SA - 8000 (a management system for Social Accountability, mostly related to labour issues and OH&S issues), AA 1000 (a comprehensive system covering various elements of sustainability.  We also discussed Global Compact ( A ten subject framework issued by the UN), OECD Guidelines (Guidelines issued by the developed countries  for their companies having business interest in developing countries - OECD: Organization for Economic Cooperation and Development), and ISO-26000 (Guideline on Social Responsibility)

Monday, March 14, 2011

Message - Group Discussion & Role Play - 18 March 2011

For the Tutorial on 18 March 2011 I would like to suggest the following:

1.  HR Role in Company's CSR Activities
2.  IT Role in Company's CSR Activities
3.  Marketing Role in Company's CSR Activities

All of you are required to prepare at least two page answer to one of the above (based on your stream)  and bring the paper to the class; this will be evaluated and the marks will be added to the tutorial marks.

A few of you will be asked to make a presentation of your findings.  Such presentations will be considered while reviewing the tutorial marks.



Friday, March 11, 2011

Lecture 5: ISO-14001: 4.4. Implementation


I started the lecture with a recap of what we had learnt about ISO-14001; scope, policy, aspects & impacts, objectives, targets & programmes.  . We proceeded to discuss the various sub-sections under 4.4 - Implementation (DO).  This section has seven sub-sections, viz., 4.4.1 - Resources, Roles, Responsibilities and Authority, 4.4.2 - Competence, training and awareness, 4.4.3 - Communication, 4.4.4 - Documentation, 4.4.5 - Control of documents, 4.4.6 - Operational Control  and 4.4.7 - Emergency Preparedness and Response.

4.4.1 - Resources are to be provided by the management for establishing, implementing and maintaining the Environmental Management System - these resources are human resources, financial resources, infrastructure and information.  The top management has to appoint a Management Representative to establish, implement and maintain an Environmental Management System and to report to the management periodically about the effectiveness of the system.  Role is the part played by employees apart from the functions for which they are responsible or  results for which they are accountable to.  An employee, for example an Accounts Officer, may take the role of an internal auditor or a trainer even though his main responsibility is in Accounting. ( We discussed the ROLE played by individual in real life - a man is a husband to his wife, is a brother to his sister or brother, is a son to his parents, is a friend to his friends etc.  These are various roles he plays in his life).  In order to ensure that the system is effective the management should document the responsibilities and authority (to take actions, decisions etc.) and make it known to all concerned employees.

4.4.2 - Competence of employees who are responsible for activities related to identified significant aspects need to be ensured; competence is related to qualification, training and experience.  <strong>ALL</strong> employees have to be trained to understand the policy, procedures and other relevant elements of the EMS. ALL is the key word here.  We discussed the case of a CEO who had not been trained in the emergency procedure and response; how would he come to know about the emergency and save his life in case of an actual emergency ?

4.4.3 -  Communication is of two types, (a) internal communication with employees and contract workers working within the premises and (b) external communication with stakeholders outside the organization, like the Government Departments, Statutory bodies, NGOs, Banks, Neighbours etc.  Procedure for both internal and external communication should be effective (e.g. the internal communication should ensure that the receipient of the communication has understood the content of the communication).  The procedure for external communication should address the receipt and response to communication from external stakeholders.  The organization should decide whether to communicate its significant environmental aspects to external stakeholders and record its decision.  One method of external communication is the Global Reporting Initiative (GRI) guideline based Sustainability Reports.

4.4.4 - Documentation - Information with its supporting medium (paper, magnetic tape, CD, DVD etc.) is a document; Records are a sub-set of documents.  Procedures, Policy, Objectives/targets/programmes etc., with the medium on which they are captured are documents.  Information on the past activity, including measurements, reviews etc., are RECORDS.  While documents, except RECORDS, could be changed, RECORDS cannot be changed/altered.  Documents, including Records, are used as evidence of the working of the Environmental Management System. Environmental Management System Manual, capturing various elements of the EMS is one such document (ISO-14001 does not prescribe a written manual, but for better working of the system a written manual is recommended)

4.4.5 - Documents are controlled; that means that the documents are checked for their authenticity and are verified and approved by those authrorized to issue documents.  This procedure is necessary to avoid obsolete documents being used in the organization.  Current documents need to be available at the all places where related work is carried out.  Control is also required for documents which have external origin (e.g. standards, legal documents etc).  We discussed how a part of the organization was not meeting the requirement of law as they were using obsolete standards for emissions and how this could lead to risk to the organization.

4.4.6 - We  discussed issues related to operational control procedures that are established to address significant environmental aspects,  Procedures have to established for those activities which can cause environmental impact. These procedures identify the scope, responsibility, and the "how" of doing things.
These procedures also apply to contractors and suppliers where relevant.  Procedures need not  be just a summary of what has to be done; they can also presented in the form of flow-charts for clarity.  Procedures should also identify the "operational Criteria" - operational ciriterion is that indicator which provides information for action that reduces the environmental impact.

4.4.7 - We  discussed issues related to emergency/accident procedures and the consequence of the procedure.  Incidents are indications of what is expected in days to come.  Accidents and their analysis for prevention will help an organization   Environmental emergency situations are those where the surrounding populations have to be evacuated or the emissions/dicharges can pollute the ground water around..  One needs to take precautions while using emergency measuers; they should not lead to other environmental issues (e.g.  Sandoz fire in Switzerland)

We had a multiple choice examination (Tutorial)  for about 30 minutes.

With kind regards,

Ramakrishnan

Sunday, March 6, 2011

11 March 2011: Tutorial - Objective Test

Dear All,

The subject for the objective test on 11 March, 2011, is the syllabus covered so far as given in this blog.

If you study the blog posts in this blog, you will be able to answer all the questions of the objective test.

Best wishes,

Ramakrishnan

Friday, March 4, 2011

Lecture 4 on 04 March 2011: ISO-14001 Section 4.2

We started with a quick recap of ISO-14001 elements that we had studied already, like 4.1: Scope and 4.2: Environmental Policy.  This class will be to discuss 4.3: Planning


Planning is the First phase of the PDCA Cycle; we discussed the quotatiion: "IF YOU FAIL TO PLAN, YOU PLAN TO FAIL"

4.3 PLanning

4.3.1. Identifying and Assessment of Significant Aspects.

AN ASPECT is an element of the activity, product or service, that can have an impact on the environment. AN IMPACT is the change in the environmental condition, positive or negative.  The system requires that Aspects of not only activities but also Products and Services have to be identified.  These aspects are a part of the Environmental Management System only if they are under the control of the organization or the organization can have influence on the aspect.

We discussed the input-output model using the example of an activity like tea making. The inputs are e.g. Milk, Tea leaves, Sugar, water, LPG Gas, cups, mugs etc. The desirable output is Coffee. There are quite a few un-desirable outputs, e.g. waste heat, waste water, packaging materials etc. These undesirable outputs can have an impact on the environment (hence can be classified as ASPECTS). These aspects for ALL the activities, products and services of the organization have to be identified and recorded. In one way of assessing these aspects, the following criteria are used to assess significance: a) the probability of occurrence, b) the frequency of occurrence, c) the probability of the impact on property, people, flora/fauna and the environment outside the organization and d) the long term effect of the impact. To this one can also add the relevance of the aspect to any legislative requirement. We discussed as to how the significance will vary based on the "size" of the activity, product or service (e.g. emission of alcohol in a bottle and that in a 15 tons tanker). We also discussed that we have to identify DIRECT &amp; INDIRECT impacts (e.g. of indirect impact, electrical energy used in the activity is related to emission of carbon dioxide at the thermal power station, leading to global warming), POSITIVE and NEGATIVE impacts, impacts due to START-UP, SHUT DOWN, ACCIDENTS etc. We also discussed that we need to capture ALL these impacts in the PAST, PRESENT and FUTURE, before assessing the ASPECT. We discussed as to how to use the assessment score to prioritize the aspects as significant as well as to ensure continual improvement. One of the requirements, which is not explicit in the ISO-14001 standard, is to RECORD all the Aspects and Impacts identified, including the significant aspects.

The next step (which can be started concurrently with the initial review) is to identify applicable legal and other requirements.

4.3.2. Legal and other requirements. The organization should establish a procedure to identify and access legal and other requirements.

Legal requirements may be local (e.g. Air (Prevention and Control of Pollution) Act, Water (Prevention &amp; Control of Pollution) Act, Consent for operations under the Air and Water Acts, Authorization under the Hazardous Waste (Management &amp; Handling) Rules, etc.), Country / Region specific (especially if the organization exports to these countries, e.g. RoHS, WEEE, REACH etc.), or Global (where international protocols warrant action, e.g. Montreal Protocol, BASEL Convention etc.). Other requirements include company specific standards, guidelines, policies or industry specific requirements like "Responsible Care" of the Chemical Industry, "Electronics Industry Code of Conduct" of the electronics industry etc. It is a good practice to have a register of legal and other requirements and update it periodically.

The standard requires that the organization identifies as to how these legal and other requirements are related to the environmental aspects of the activities, products and services of the organization. 

4.3.3. Objectives, Targets &amp; Programmes

Once the organization identifies its significant environmental aspects and applicable legal and other requirements, it has to set its objecitves based on the overall intent provided by the Environmental Policy. Objetive is a goal to be achived by a particular time - say, for example, "to reduce energy consumption by 50 % by the year 2010". Target is specific measureable sub-goal, with well defined measurement index. Targets are normally SMART: S = Specific, M=Measureable, A=Achievable, R= Reasonable and T = Timebound. e.g. To reduce energy consumed per product (MJ/Piece) by 20 % by 2009. The Environmental Management Programme is an elaboration of how to achieve the target and goals, with specific responsibility, milestones for various activities, resources required, monitoring methods and review mechanism etc. Objectives on specific significant environmental aspects is one way of addressing significant environmental aspects, so that their impact is reduced once the programme is successfully completed

Friday, February 25, 2011

Lecture 3 on 25 February 2011 - ISO 14001 - 4.1 and 4.2

We had a quick recap of the last two lectures (What is CSR ?)  before starting the discussion on "how to implement CSR initiatives" in an organization.  Guidance for implementation comes from ISO-14001, OHSAS 18001, SA 8000, AA 1000, ISO 26000 etc.


We discussed the meaning of Management Systems.  System is a set of procedures, processes and programmes  which provide a framework for addressing a specific issue; Management is about the use of scarce resources (through planning, leading, organizing and controlling) to achieve the goals of the organization.

We agreed that we will spend more time on one management system in the class; the rest are similar in approach and so can be understood by reading the respective document.  We agreed that we will spend at least four classes on ISO-14001 system; the rest of the systems are similar and can be understood once ISO-14001 is understood.

ISO-14001 Standard: Environmetal Management Systems - Requirements with Guidance for use was first published in 1996 and was revised in 2004. About 130000 organizations all over the world have got themselves certified to ISO-14001 standard by 2008. Japan leads the number of ISO-14001 certifications, followed by China. Both depend on international trade for growing/maintaining their economies. ISO-14001 provides a shield against the use of environmental issues as non-tariff trade barriers by western and other developed countries.

We started with the structure of ISO-14001 (2004) Standard - PDCA - Plan -Do -Check-Act.

There are Four sections in ISO-14001 Standard; the operative part is Section 4.



We quickly went through the meanings of various terms used in the Standard.

Before establishing an environmental management system, an organization may carry out an initial review of its environmental issues, procedures, practices, legal requirements and past practices/accidents etc.

4.1 is about the commitment of the organization to establish an environmental management system

4.2 is about the Environmental Policy. The Environmental Policy has to be issued by the TOP MANAGEMENT. The following are the requirement of the environmental policy:

a. It should be appropriate to the nature, scale and environmental impacts of the organization
b. It should commit the organization to compliance with applicable legal and other requirements
c. It should commit the organization to continual improvement and prevention of pollution

d. It should provide a framework for setting environmental objectives and targets
e. It should be Documented, implemented and maintained
f. It should be available to the public

We discussed the meaning of CONTINUAL improvement; i.e. improvement that takes place in one or more areas of the organization, resulting in the overall system improvement. Improvements need not take place in all the areas at the same time or all the time; but some of the areas need to show improvement. These are determined by the resources available to the organization.

We also discussed the meaning of PREVENTION of POLLUTION; according to this standard prevention of pollution need not be complete elimination of the pollutant; it can be a reduction of the pollution.

The meaning of "PUBLICLY AVAILABLE"is that the policy is not a confidential document and hence should be available to any stakeholder who has an interest in the policy.

We discussed a few Environmental Policies (e.g. Philips,Kirloskar Brothers,Exide)and we checked if all the above elements were addressed in the displayed policy.



We will discuss section 4.2.3: Aspects and Impacts in the next class

Thursday, February 24, 2011

Written examination on 4 March 2011

HI


Since our syllabus includes reading of classic CSR papers, I thought we will have a written test on two such papers on 04 March 2011.  I would like you to study the following two papers (please check with the Library for copies of the papers):



1. The Competitive Advantage of Corporate Philanthropy, Michael E Porter and Mark R Kramer, Harvard Business Review, pp 6-16, December 2002

2. Green and Competitive: Ending the Stalemate, Michael E Porter and Class van der Linde, Harvard Business Review, pp 120-133, September-October 1995 


The written test will be testing your understanding of these two papers; you can keep a copy of these papers with you when writing the answers.


Is the above OK with you all.


Kindly give me your feedback.  



Monday, February 21, 2011

Tutorial II: Assignment for all students for the presentation on 25 Feb 2011


As discussed and agreed on 18 Feb 2011, I shall give you ten topics; choose one and prepare a half a page (A4 size) note.  Each one of you has to come out with this note.  I will ask a few  of you to make a presentation in the class on 25 Feb 2011.  Those who refuse to make a presentation may lose marks. The marks obtained in this exercise will be included in your Tutorial II (Group Discussion and Role Play) marks.

1. Five Salient Points of a "Code of Conduct" of an Indian company
2. CSR Initiatives of an Indian Company - 5 initiatives of anyone of the following: Tata Motors, Tata Steel, L & T, TVS
3. What do IT companies do in CSR ? - 5 initiatives of anyone of the following: TCS, Infosys, WIPRO
4. Five major environmental issues facing India that are caused by Industrial Development
5. What makes ITC a Sustainability leader ? Give five reasons
6. What is the role of NGOs in the CSR efforts of corporate bodies ? Give five roles played by NGOs
7. What is CDM ?  Give one example, in five sentences, a CDM Project approved by UNFCC.
8.Identify five industries where Child Labour is likely to be employed; give at least one evidence (name of the company suspected to have employed child labour)  for each of the identified industry
9. What is RoHS ?  What are the six substances which have to be avoided as per RoHS
10. Globalization leads to social imbalances: give five examples to prove (or disprove) this statement

All the best.  Kindly share this information with all your classmates so that everyone knows about this assignment.

Lecture 2: Overview of CSR continued on 18 February 2011


In the last lecture we identified a few issues that are in the interface of the organization with its stakeholders and we continued with identifying more such issues which are central to Sustainability / Corporate Social Responsibility.

Some of the issues that we identified are:

1.Resource Consumption and Eco-Efficiency/Resource Productivity
2. Wastes, emissions and discharges
3. Energy efficiency
4. EcoDesign or Design for Environment
5. Innovation in product and process design
6. Packaging design and logistics
7. Green Purchasing
8. Research & Development and Patents (intellectual rights)
9. Occupational Health & safety
10. Employee Compensation
11. Employee benefits
12. Labour Union
13. Inclusion and Diversity
14. Discrimination
15. Gender bias and harassment at the workplace
16. Insider trading
17. Bribery and corruption
18. Ethical working
19. Child and Forced Labour
20. Employee Productivity
21. Employee Morale and Loyalty
22. Fair and ethical behavior
23. Socially relevant business
24. Social Development programmes
25. Philanthropy /  Strategic Philanthropy
26. Ecological footprints
27. Emergency and Emergency Response
28. Response to Complaints
29.  Product Safety
30. Compliance with law
31. Brand Image
32. Exchange Rates
33. Interest Rates
34. Credit Rating
35. Stock Value
36. DJSI value
37. Profits and Dividends
38. Taxes
39. Niche Markets
40. New and Emerging Markets
41. Competition
42. Brand Image

We learnt the following in the next two hours

1. Sustainability (CSR) is three dimensional - economic, environmental and social; a sustainable organization is one that is (a) economically viable, (b) environmentally sound and (c) socially acceptable. Sustainability is also called the Triple Bottomline approach, distinguishing it from the more popular financial bottomline approach of many business organizations. It is also called the 3 P approach: Planet (natural resources, energy), People (health & safety, equity) and Profit (economic growth)

2. One of the characteristics of the Sustainability approach is to "think differently" ("The world we have created today as a result of our thinking thus far has problems that cannot be solved by thinking the way we thought when we created them" - Albert Einstein) - business as usual approach does not work.

3. Example of thinking differently: "Pollution is resources not positioned at their maximally effective location" Buckminster Fuller - i.e. pollution is nothing but a resouce at a wrong place. (Google Buckminster Fuller and know more about his work). 

4. Sustanability offers us new opportunities - the result of thinking differently. 

5. The economic performance pertains to not only the return on investments, but also on  the taxes paid, salaries and benefits to employees, business with suppliers, philanthropic / strategic philanthropic spending, spending on Social Development etc.  Most of these are captured through normal accounting practices.
 We then went on to  learn about the environmental issues and the characteristics of physical environment. 

6. The first characteristic sof environment is "Common Property".  The air, water and soil belong to all; they don't belong to one single individual.  That leads to the basic environmental issue: When something belongs to everybody, then it belongs to none.  Everyone thinks that someone else will take care of it.  We discussed the situation of keeping our house clean while not bothering about the cleanliness of the surrounding, which belongs to all of us.  We also discussed the concept of "Tragedy of Commons".

7. The second characteristics of the environment is "Multiple Use". We discussed the use of water for many purposes, like from brushing the teeth, washing, cooking, bathing, transport, sport, industries etc.  We noted that if one user uses the resource at the expense of others, there is a potential for conflict.  We noted the feelings of people who walk for miles to get water when they see someone watering his lawn in their neighbourhood.

8. The third characteristics of the environment is the "Uncovered Cost". I asked the students to tell me as to how they would calculate the cost of their travel to IndSearch from their house.  The answer was typical: they would include the cost of petrol, cost of their time, cost of repairs and maintenance, cost of insurance, depreciation and interest etc.  But the cost of someone getting ill because of the emission of pollutants from their vehicle, someone taking leave because of illness caused by vehicular pollution, loss of productivity due to systems affected by vehicular pollution etc., are not included in the cost calculation.  In fact, this cost is distributed among the society.  That is the cost of pollution due to travel (externality)  has not been internalized.  I gave you an estimate of about US $ 2,200,000,000,000,000 as the uncovered cost of the environmental damage caused by the 3000 largest corporations of the world in a year.  This amount is much higher than the GDP of many countries.  When such un-accounted damage is caused to the environment there is always a likelihood of conflict

9. Any society would like to avoid conflicts for development/ progress.  Societies use three different methods to avoid conflicts: a. Command and Control, b. Economic instruments and c. voluntary initiatives.

10. Command and control refers to the acts, rules and regulations that are enacted or published by the Government. This can be from the National Government (in our case Governmet of India) such as the Environment (Protection) Act, Water (Prevention and Control of  Pollution) Act, Air (Prevention and Control of Pollution) Act, Hazardous Waste (Management & Handling) Rules etc.  Some of the rules may be published by the State Government.  For example, Maharastra Motor Vehicles Rules, Maharashtra Factories Rules etc.  Still more such command and control measures can come from the Municipalities, such as the Municipal Rules requiring housing societies to segregate waste into wet and dry waste and to have vermicompost pits for wet waste.

Command and Control is also applied by the international community.  For example, Kyoto protocol requires countries to cut down on their greenhouse gas emissions; some countries can get carbon credits for their GHG emissions reductions (CDM).  The Montreal Protocol is about the elimination of the use of chlorofluoro carbons (CFCs) which were responsible for reducing the ozone layer in the stratosphere; this ozone layer effectively blocked the ultraviolet radiation from the SUN from reaching the earth.  We have many such international conventions like the Basel Convention, dealing with transboundary movement of hazardous waste.

Command and Control measures are also used by countries to restrict the entry of products having certain characateristics from other countries. For example, the EU has Restriction of Hazardous Substances Directive (RoHS), which requires that any product that is exported to Europe does not contain substances like cadmium, lead, mercury, chromium (VI), polybromobiphenlys, polybromobiphenylethers. polychlorobiphenyls etc. (there are exemptions to this general rule).  Similarly the WEEE directive (Waste Electric and Electronics Equipment Directive) requires exporters to be responsible for taking back the product once the useful life of the product is over.  There are such rules/directives on energy use, asbestos, pentachlorophenol , pacakging etc., throughout the world.

Such command and control measures help countries to have a control over the emissions and discharges and use of resources by business organizaions in that country without  causing the businesses excessive cost.  Sometimes these rules are used as "non-tariff" trade barrier in the post WTO free trade regime, even though WTO is against such a practice.

11. Economic instruments are used generally influence the way people and organizations behave.  By providing tax concessions and cess reductions companies are encouraged to spend money on environmental technologies and improving environmental performance.  Some of the other economic instruments are a. Deposit - Refund system (returning cocacola can fetches about 10 cents), b. Emission trading (e.g. instead of spending money in control measures and becoming economically unviable, Government may allow businesses to purchase emission points from low emissions organization and maintain the overall concentration in the ecosystem within the allowed limit), etc.  Another economic instrument is Preferential Purchase, where the Government or a private company insists on purchasing products from a company whose environmental performance is good or its product is enivronmentally sound. Concessional interest rate is another economic instrument used by banks for enviornmentally sound investments.

12. While the business organization does not have control over command and control measures and the economic instruments in the domain of Government, it can have volunatry initiatives positioning them above the requiremet of the Government in terms of compliance and policy.  One such initiative is the establishment of ISO-14001, Environmental Management System. We will spend about 2 x 3 hours on ISO-14001 in the next class. Other such initiatives are: a)ICC Business Charter for Sustainable Development b)EMAS – Environmental Management & Auditing Scheme, c) Responsible Care (Chemical Industry), d) Valdez Principle (Oil Industry) e) Global Reporting Initiative (GRI) etc.

13.  At this point I  explained to you the general response of business to stakeholder complaints.  They follow the 4 D responses, namely, a) Denial b) Data c) Dialogue and d) Delivery in that order.  I explained how Dow chemical company responded to Rachael Carlson (author of Silent Springs, the first book on environmental issues) and how now DDT is banned in most of the countries (DDT is also a part of the dirty dozen chemical substances covered under the POPs Convention).

14. I explained to you that Environmental Management has come a long way from being one handled by operators to the one with responsibilities at the Board Level:

Year                                   Subject                         Responsibility

1960s                            Smoke/Effluent                  Operator
1970s                            Resources / Energy            Plant Engineer
Early 1980s                   Substances/Product            Manager
Late  1980s                   Technology / Risk               Vice-President
Early 1990s                   Business Strategy                Board of Directors
Late  1990s                   Competitiveness                  Board of Directors
Early  2000s                   Sustainable Partnerships     Board of Directors

15. I also explained to you the changes in perception of environmental issues in the past and now:

Past                                    Now

Technical Issue                 Business Issue
Cost & difficulties             Savings & Opportunities
End of Pipe                      Clean and preventive
Confidential                     Open & Transparent
Local Issue                      Global Issue/trans-boundary
Short term effects             Short & Long term effects
Compliance is good          Compliance + and beyond
16. At this point we started discussing about the Social issues. Many of these issues fall under the following: a) Child labour, b) forced labour, c) discrimination, d) Freedom of Association and right to Collective Bargaining, e) Health and Safety at Work, f)Working hours and g) Wages. These are derived from international requirements such as a) Universal Declaration of Human Rights - 1948 (Article 23 and Article 24), b) UN Global Compact, c)ILO Declaration on Fundamental Principles and Rights at Work, d) ILO Code of Practice in Safety & Health, e) ILO International Labour Standards etc. 
 17. Government of India has already published a guideline document on Corporate Governance (Corporate Governance, Voluntary Guidelines 2009; published in December, 2009 by the Department of Corporate Affairs, Government of India); the guideline provides framework for the constitution of Board of Directors and various committees of the Board to ensure proper governance of corporate bodies.  These requirements are also required by Stock exchanges when companies register themselves in the Stock Exchange.
18. Copies of the following documents have been given to one of your colleagues; please collect copies from her for your reference and study.
a) ISO-14001 Environmental Management System with Guidance for Use (DIS), b) OHSAS 18001, c) SA 8000, d) CSR Voluntary Guidelines from the Government of India, e) ISO 26000 (DIS), and f) Guidelines on Corporate Governance, 2009, Government of India, 
19. We shall start with the study of ISO-14001 in the next class.